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WebGruntz Privacy Policy
WebGruntz (“WebGruntz,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit webgruntz.com, use our services, or communicate with us—including via SMS.
1. Information We Collect
1.a Personal Information You Provide
We may collect information you provide directly, such as: name, email, phone number, company, job title, mailing/billing address, and any content of messages you send us (e.g., forms, support requests, or demo inquiries).
1.b Payment Information (If Applicable)
If you make a purchase, payment details are processed by our third-party payment processors (e.g., Stripe/PayPal). We do not store complete card numbers on our servers.
1.c SMS & Messaging Information
If you opt in to SMS or similar messaging, we collect your mobile number, opt-in status, message preferences, delivery logs, and related metadata (e.g., time stamps, carrier info as provided by vendors).
1.d Automatically Collected Information
We may automatically collect device and usage data including IP address, device identifiers, browser type, operating system, referring/exit pages, page views, time on page, and cookie IDs.
2. How We Use Information
- Provide, maintain, and improve our website, products, and services.
- Respond to inquiries; provide customer support; fulfill requests.
- Send transactional notices (e.g., confirmations, service alerts).
- Send marketing communications (email/SMS) with your consent where required.
- Personalize content and measure campaign performance and analytics.
- Detect, prevent, and address fraud, abuse, security risks, and legal obligations.
Legal bases for processing (GDPR): consent, performance of a contract, legitimate interests, and/or compliance with legal obligations.
3. SMS Program (TCPA/CTIA Compliance)
Opt-In: By providing your mobile number and affirmatively opting in on our site or other authorized channels, you consent to receive periodic automated and/or non-automated text messages from WebGruntz. Message frequency varies by program. Message and data rates may apply.
Opt-Out: You can unsubscribe at any time by replying STOP. You may receive a one-time confirmation text. For help, reply HELP or contact us at privacy@webgruntz.com.
Types of Messages: Account notifications, service updates, appointment reminders, and (with consent where required) promotional offers.
Eligibility: You must be the current subscriber or customary user of the number provided. Carriers are not liable for delayed or undelivered messages.
Sharing: We do not sell your mobile number. We may share it with SMS service providers solely to deliver messages and maintain compliance/audit logs.
Records: We retain opt-in/opt-out and delivery logs as required by the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
6. Data Retention
We retain personal information only for as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. SMS consent and opt-out records are retained for compliance and audit purposes.
7. Data Security
We implement administrative, technical, and physical safeguards (e.g., TLS encryption in transit, access controls, firewalls). No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Your Privacy Rights
California (CCPA/CPRA)
- Right to know, access, correct, and delete personal information.
- Right to opt out of the “sale” or “sharing” (as defined by CPRA) of personal information—we do not sell personal information.
- Right to limit use/disclosure of sensitive personal information (where applicable).
- Non-discrimination for exercising your rights.
To exercise rights, email privacy@webgruntz.com or use the links below.
Do Not Sell/Share My Personal Information
EU/UK (GDPR)
- Right of access, rectification, erasure, restriction, and data portability.
- Right to object to processing (including direct marketing).
- Right to withdraw consent at any time where processing is based on consent.
- Right to lodge a complaint with a supervisory authority.
Depending on your location, we may rely on consent, contract necessity, legal obligations, or legitimate interests as legal bases for processing.
U.S. State Laws (General)
If you are a resident of a U.S. state with comprehensive privacy laws (e.g., CO, CT, VA, UT, etc.), you may have similar rights to access, correct, delete, and opt out of targeted advertising or certain disclosures. Contact us to exercise these rights.
9. Children’s Privacy
Our services are not directed to children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to request deletion.
10. Third-Party Links & Services
Our website may link to third-party sites and services (e.g., analytics, social media, payment processors). Their privacy practices are governed by their own policies. We encourage you to review them before providing information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes on this page with an updated “Effective Date.” Your continued use of the site after changes become effective constitutes acceptance.
12. Contact Us
WebGruntz214 Symphony Lane Shreveport, LA 71105, USA
Email: privacy@webgruntz.com
Phone: +[1] 31821955700
Do Not Sell or Share My Personal Information
If applicable to your jurisdiction, you may opt out of any “sale” or “sharing” of your personal information (as those terms are defined by law). WebGruntz does not sell personal information, but we provide this link for transparency and to honor state privacy choices.
To verify your request, we may ask for limited information to confirm your identity and residency. You can authorize an agent by providing written permission and verifying your identity directly with us.